Refund Policy

Last updated: September 2026

Our Commitment to You

At StreamKing IPTV, we want every subscriber to be completely satisfied with their streaming experience. That's why we offer a free trial before any payment — allowing you to test the full service including SuperSport, TV Cine5, King of Sat channels, and the complete 20,000+ channel lineup on your specific devices before committing financially.

Free Trial Policy

We strongly encourage all new subscribers to request a free trial via WhatsApp before purchasing. The free trial provides full access to the entire StreamKing IPTV service — all channels, VOD library, SuperSport, TV Cine5, and King of Sat feeds — for a test period. This ensures the service works perfectly on your devices and internet connection before any payment is made.

Refund Eligibility

Due to the digital and immediately consumable nature of StreamKing IPTV subscriptions, refunds are evaluated on a case-by-case basis. Refunds may be considered in the following circumstances:

  • Technical issues on our end that we are unable to resolve within 72 hours of notification
  • Service was never activated after payment (confirmed by our system logs)
  • Duplicate payments made in error

Refunds will NOT be issued for:

  • Change of mind after subscription activation
  • Incompatibility issues discoverable via free trial
  • Issues caused by your internet connection or device
  • Violations of our Terms of Service

How to Request a Refund

To request a refund, contact us within 48 hours of purchase via:

Include your order email, payment date, and the nature of the issue. We aim to respond to all refund requests within 24 hours.

Our Promise

We stand behind the quality of StreamKing IPTV. If you experience any issue with your service, our 24/7 WhatsApp support team will work tirelessly to resolve it before any refund discussion becomes necessary. Most technical issues are resolved within minutes of contacting support.

💬 Contact Support on WhatsApp